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Advantage August 2012

1
Aug 2012

From The Top - Rob BassoAugust 2012 Newsletter

From The Top
By Rob Basso
President, Advantage Payroll Services

Business owners are tightening their budgets and doing more with fewer resources, especially when it comes to Human Resources. Whether you are handling the HR functions yourself or have someone helping you full or part time, it can be a big drain on your resources, both financially and time-wise. Advantage is proud to offer HR OnDemand, a comprehensive online HR portal that can be accessed 24 hours a day, seven days a week. HR OnDemand offers access to a policy library, hundreds of customizable job descriptions, thousands of HR forms, a comprehensive sample letters database, benefits guides, a state and federal law database and much more. As an added benefit for difficult questions, unique situations, special requests and more, this service also includes online and phone support from a certified HR representative.

Whether you are struggling to handle HR yourself, or are interested in your HR manager taking advantage of this product, HR OnDemand is a great way to streamline your HR needs. Never worry about your employee manual being out of date again, struggle to create a formal termination letter or wonder if your social media policy meets legal requirements. With HR OnDemand, you have access to complete HR services at less than a fraction of the cost of retaining a Human Resources firm. For more information, you can read the Question & Answer with Melissa DiDiego, or reach out to your customer service representative at (800) 440-9033.

If you have an interesting topic or would like to offer your expertise to fellow business professionals, consider participating in our newsletter. Please contact us with your ideas and suggestions today at newsletter@liadvantage.com, or call Christine Cesarino at (516) 931-8400 ext 17.

Q&A with Melissa Di Diego, Operations Manager

1. What is HR OnDemand?
HR OnDemand is a comprehensive online HR portal that can be accessed 24 hours a day, seven days a week. Whether you are struggling to handle HR yourself, or are interested in your HR manager taking advantage of this product, HR OnDemand is a great way to streamline your HR needs. By offering the HR OnDemand product, Advantage is able to offer its small business customers full HR services at less than a fraction of the cost of an in-house Human Resources manager.

2. What type of resources does HR OnDemand provide?
HR OnDemand offers access to a policy library, hundreds of customizable job descriptions, thousands of HR forms, a comprehensive sample letters database, benefits guides, a state and federal law database and much more. As an added benefit for difficult questions, unique situations, special requests and more, this service also includes online and phone support from a certified HR representative.

3. I haven’t updated my handbook in a while- can the service assist?
Absolutely! The service can work on reviewing your existing handbook to make any necessary updates or changes based on your business environment, or can work with you to create a handbook from scratch. They will start with a 60 minute phone consultation to get a better understanding of your needs and then build from there.

4. My business is located in multiple states. Are they able to assist with questions in all 50 states?
The service has labor law updates, regulations and gives advice for all 50 states without issue.

5. Will I be assigned to a specific rep?
With the HR On Demand service, you have the option of calling or writing in with your specific inquires- the choice is yours. All tickets remain on the system should you have to reference a specific response at a later date. You are not assigned to one rep in particular so this way you get the promptest response possible.

6. How do I know what areas I need help with? We’ve never done much as far as HR goes- can someone assist me in determining what has to be done?
When you start with the service, there is a 3 minute HR Audit that the system walks you through to analyze the basics of your current HR situation. You will then get an email with suggestions of what the service can do to help get you on track. You can then work with the service at your convenience to build handbooks, HR documents, job descriptions and more based on your business’ needs.

7. I know employment law advice can be expensive- what does the service cost?
You can get unlimited access to all of the services above for only $30/month! A full year of HR On Demand service will cost the same as an hour or two of time spent speaking with an employment law attorney. You can cover the basic HR needs of a small to mid-sized business for a fraction of the cost. Don’t miss this opportunity- sign up today!

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