1. Human Resources Services
Advice regarding the administration of human resources policies and procedures as they pertain to unemployment compensation issues, including, but not limited to, employee discipline, termination, and warning notices.
2. Claims Processing
Management of unemployment claims by former employees, including review and response to each claim and representation at potential unemployment insurance hearings.
3. UC Tax Rate Verification
Auditing monthly unemployment charges for state errors, including review of charges, protestation if incorrect, and follow-up to ensure proper credit is received. Review of the yearly tax rate conducted to ensure it is accurate, and if not, corrective action is taken on behalf of the client